The Annotated Ontario Consumer Protection Act, 2017 Edition

This resource is an annotation of the Consumer Protection Act, 2002 (Ontario) and as such offers insightful analysis and detailed commentary, including case law, summaries of enforcement, and interpretation.
Publication Language: English
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$107.00
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ISBN/ISSN: 9780433477402

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This resource is an annotation of the Consumer Protection Act, 2002 (Ontario) (CPA) – not just a summary – and as such offers insightful analysis and detailed commentary, including case law, summaries of enforcement actions taken by the Ministry of Government and Consumer Services, and interpretation, where applicable, of the various provisions of the CPA. The book also features discussion of proposed changes to the CPA, industry-specific legislation applicable to the CPA that has been enacted since 2002, and a range of tables and charts that illustrate the application of the Act.

Features and benefits
With certain exceptions, the CPA applies to all consumer transactions (as defined in the CPA) in Ontario, making its interpretation and judicial treatment particularly relevant in today's legal landscape. Consumer protection is germane to all manner of transactions across a broad range of industries. As a result, lawyers in virtually all areas of practice – from corporate/commercial, securities and real estate to litigation and intellectual property – can benefit from a comprehensive and in-depth understanding of the CPA and the issues that may arise in relation to it.

Through its examination of the legislation and the case law, The Annotated Ontario Consumer Protection Act, 2017 Edition provides a superior level of insight that legal practitioners can leverage to their advantage. In particular, this volume features:

  • Numerous tables which present the information in an easily accessible way
  • Many cross-references to related provisions, so readers can understand how various sections of the CPA work together
  • Lists of the top 10 written consumer complaints received by the Ministry of Government and Consumer Services in Ontario from 2004 to 2013
  • Summaries of the enforcement actions taken by the Ministry of Government and Consumer Services between 2008 and 2015

Highlights of the 2017 Edition

  • Detailed rundown of recent legislative updates, proposed changes and other key developments as they relate to:
    • tow and storage services
    • alternative financial services (Bill 156)
    • money transfers
    • door-to-door sales
    • establishment of inspection authorities under the Consumer Protection Act
  • Highlights of Bill 218, Burden Reduction Act, 2016, which proposes to amend the Consumer Protection Act by providing the Ministry with the ability to mediate complaints about contravention of the Act, a prescribed legislation or other consumer protection legislation
  • Amendments to O. Reg. 17/05 (General) from O. Reg. 426/15
  • Update on recent ministry enforcement actions
  • Recent court cases of significance including:
    • Sankar v. Bell Mobility Inc., [2016] ONCA 242, on the issue of pre-paid phone gift cards

A practical, invaluable reference
The Annotated Ontario Consumer Protection Act, 2017 Edition offers valuable information and unparalleled detail on this important – and very relevant – area of the law and would be particularly useful to:

  • Lawyers in private practice, especially business law lawyers, who must be able to identify and advise their clients on CPA-related matters
  • In-house counsel who require a reliable resource to help guide them on advising their companies on CPA issues
  • Corporate executives who will benefit from a better understanding of CPA compliance issues

Featured authors

Table of contents

Table of Cases
Introduction
Annotated Consumer Protection Act (Ontario)

Tables
Table 1 Exemption from application of the Act – When agreement is of more than one type
Table 2 Minimum total potential payment obligation
Table 3 Consumer agreement must be in writing
Table 4 Signature of both supplier and consumer required
Table 5 Disclosure of information required before entering into consumer agreement
Table 6 Express opportunity to accept or decline agreement
Table 7 Additional cancellation rights
Table 8 Cooling-off period
Table 9 Required content for consumer agreements
Table 10 Amendments, renewals or extensions
Table 11 Consumer agreement to be delivered to consumer
Table 12 Offences

Ministry Enforcement Actions
Consumer Protection Act (Ontario)
Ontario Regulation 17/05 General
Ontario Regulation 3/15 Special Rules – Water Heaters
Internet Sales Contract Harmonization Template
Consumer Reporting Act
Index