The Annotated Ontario Consumer Protection Act, 2024 Edition
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This book annotates the Consumer Protection Act, 2002 (Ontario) (CPA) and integrates it with the Regulations made under the Act. It offers insightful analysis and detailed commentary. The book also provides case law, summaries of enforcement actions taken by the Ministry of Public and Business Service Delivery, and interpretation of the key CPA provisions. Finally, the book covers the consultations on proposed updates to the CPA and Regulations, relevant industry-specific legislation enacted since 2002, and a range of tables and charts to illustrate the application of the Act.
Features and Benefits
With certain exceptions, the CPA applies to all consumer transactions (as defined in the CPA) in Ontario. Its interpretation and judicial treatment are particularly relevant in today's legal and economic landscape. Consumer protection is engaged in all manner of transactions across a broad range of industries. As a result, lawyers in virtually all areas of practice – from corporate/commercial, securities and real estate to litigation and intellectual property – can benefit from a comprehensive and in-depth understanding of the CPA and the issues that may arise in relation to it.
Through its examination of the legislation and the case law, The Annotated Ontario Consumer Protection Act, 2024 Edition provides a superior level of insight that legal practitioners can leverage to their advantage. In particular, this volume features:
- Tables which present the information in an easily accessible way
- Cross-references to related provisions, so readers can understand how various sections of the CPA work together
- Lists of the top 10 written consumer complaints received by the Ministry of Public and Business Service Delivery
- Summaries of the enforcement actions taken by the Ministry of Public and Business Service Delivery since 2008
Highlights of the 2024 Edition
- Commentary discussing significant proposed changes to the Consumer Protection Act, including amending disclosure rules for consumer agreements, protections against unilateral agreement changes, enhanced protections against unfair changes, and more
- Updated legislation including recent and forthcoming amendments to the Consumer Protection Act
A Practical, Invaluable Reference
The Annotated Ontario Consumer Protection Act, 2024 Edition offers valuable information and unparalleled detail on this important – and very relevant – area of the law and would be particularly useful to:
- Lawyers in private practice, especially business law lawyers, who must be able to identify and advise their clients on CPA-related matters
- In-house counsel who require a reliable resource to help guide them on advising their companies on CPA issues
- Corporate executives who will benefit from a better understanding of CPA compliance issues
Table of contents
Table of Cases
Annotated Consumer Protection Act (Ontario)
Table 1 Exemption from application of the Act – When agreement is of more than one type
Table 2 Minimum total potential payment obligation
Table 3 Consumer agreement must be in writing
Table 4 Signature of both supplier and consumer required
Table 5 Disclosure of information required before entering into consumer agreement
Table 6 Express opportunity to accept or decline agreement
Table 7 Additional cancellation rights
Table 8 Cooling-off period
Table 9 Required content for consumer agreements
Table 10 Amendments, renewals or extensions
Table 11 Consumer agreement to be delivered to consumer
Table 12 Offences
Consumer Protection Act, 2002 (Ontario)
Ontario Regulation 17/05 — General
Ontario Regulation 8/18 — Requirements for Direct Agreements Subject to Section 43.1 of Act