Bypass Court – A Dispute Resolution Handbook, 5th Edition
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From coast to coast, dispute resolution initiatives are flourishing in both public and the private sectors across Canada. This revised edition guides readers through various dispute resolution techniques including constructive conversations, mediation, arbitration, organizational ombuds and more. It outlines the options available in the dispute resolution process, discussing the principles of each, and contains an analysis of technique selection assisting users in formulating realistic expectations about dispute resolution choices.
- Provides illustrations, sample documentation and checklists that readers can adapt and put into practice
- Explains and illustrates the choices available to resolve all or any part of a dispute
- Gives a realistic sense of what can be expected in dispute resolution process
- Helps in choosing an appropriate process for the a particular dispute
- Simplifies the principles that govern various processes
- Clarifies and synthesizes dispute resolution processes
- Shows how dispute resolution options can be customized, combined and configured
- Alerts readers to the public and private application of dispute resolution in Canada
What's New in This Edition?
- Completely revised material
- New content on ADR Program Design
- New chapter on Dispute Resolution and the Courts
- New chapter on Constructive Conversations in Action
Who Should Read This Book?
- Potential litigants and dispute resolution participants – this book is intended for anyone who is involved in an existing or potential dispute. Whether it is a dispute between two business owners or a negotiation between an employer and employee, this book outlines practical dispute resolution processes to help parties to a dispute achieve their objectives
- Lawyers – lawyers can advise their clients on methods of settling their disputes without resorting to court proceedings
- Dispute resolution professionals such as mediators and arbitrators who want to consolidate and expand their awareness
- Dispute resolution instructors and students – this book can serve as an integral part of course materials on dispute resolution which will provide an up-to-date overview of dispute resolution initiatives in Canada, and the principles that govern them
- Individuals, businesses or organizations that want to prevent, manage or resolve disputes in an efficient and cost-effective way, or to design programs to address recurring issues
Table of contents
Chapter 1 Dispute Resolution – More Relevant Than Ever
Chapter 2 Constructive Conversations
Chapter 3 Constructive Conversations In Action
Chapter 4 Mediation
Chapter 5 Partnering
Chapter 6 Dispute Resolution And The Courts
Chapter 7 Legal Concepts
Chapter 8 Arbitration
Chapter 9 Complaint Handling And Ombuds
Chapter 10 Dispute Resolution Program Design
Chapter 11 Epilogue: Why Dispute Resolution Still Matters To Us
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